When Will My Order Ship?

Orders are usually processed and shipped within 1-2 business days of purchase.

How Long Does Shipping Take?

Average shipping time for the U.S. is about 7 to 12 business days. Average shipping time for International orders is about 10 to 20 business days. 

Where Can I Track My Order?

To track your order simply go to our Track Your Order page and enter your order tracking number

What Is Your Return Policy? 

We are here to make you happy, and we back that up with our return policies. If you are not pleased with your purchase at MuscleSisters.com, just contact us within 30 days since your purchase and we will give you a refund or a replacement. While we hope it doesn’t come to that, we’ll make it as painless as possible with free return shipping.

Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. Muscle Sisters reserves the right to deny any return request.

What Is Priority Shipping (Track & Insure)?

Paying for Priority Shipping will guarantee that your order is moved to the top of the list for processing. If an item is not in stock, you will be at the top of the list when new stock arrives. On top of that, you will be given a tracking number and your order will be insured for any loss or damage up to $50.

 

How Do I Return an Item?

At Muscle Sisters, we strive to make your shopping experience as seamless as possible. To begin a return request simply Contact Us, enter your information and order number, and we will guide you through the entire process. 

How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Methods of Payment Do You Accept?

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E Check (i.e. using your regular Bank Account)